Do you need a
quick solution to a technical problem? With our live
remote-assistance tool, a member of our support team can view your
desktop and share control of your mouse and keyboard to get you on
your way to a solution.
How to Get Support
A member of our
support team will talk with you first to determine the nature of the
problem.
How It Works
Step 1:
Once you are on
the phone with a member of our support team, you will be directed
back to this page to initiate the screen-sharing session. Complete
the fields, and click the Connect button.
Step 2:
You are prompted
to download a small virus-free plug-in.
Step 3:
With your
permission, your support representative can view your screen and
share control of your mouse and keyboard.
Step 4:
You are in full
control of your computer at all times. You always have overriding
control of your mouse and keyboard, and you can end the
screen-sharing session at any time.
Canlan Sports Online
Support!
Please fill out the fields above, and
click the Connect button to proceed.